Home Case Studies Dosage Reminder - Leading Pharma Company

Dosage Reminder Application for Leading Pharma Company

Concern:
Leading Pharma Company was Launching a drug for Asthma patients. The client wanted to set up an application for sending SMS Alerts to the patients who are using the drug.

Solution:
As a result we developed the process as mentioned below. The entire process gets initialized when a patient buying the medicine starts conversation through an SMS to the bSmart Code 57575375. Ex: PPA < name > < city > to 57575375

1. Patient buys the drug and sends sms to the Smart code.
2. Once the SMS is captured on the Smart code, the number is registered
3. with the application for sending dosage reminders to the patient.
4. On second day patient gets an SMS as first dose reminder.
5. From 3rd to 7th day patient gets daily dosage reminders
6. On 14th day patient gets sms reminding for repurchase of the drug.
7. On 21st day patient gets sms as Doctor Visit reminder.
8. On 28th day patient gets Dosage Adherence Reminder.

Benefit:
Application is able to check for duplicate numbers and avoids the numbers responding multiple times to the bSmart code. Database of all registered mobile numbers for SMS alerts gets updated every day at Midnight and the updated database is used to send messages as per the message schedule.