MOBILE ERP/ CRM for Leading Pharma Company
Problem area:
High turnaround time when ERP/CRM systems crash
The solution that bSmart provided:
When the ERP/CRM faces a problem an alert is sent which triggers an SMS to be sent to engineers instantly giving details of the breakdown and its location
Its features & benefits:
Instant notification to Engineers resulted in Low Turnaround Times.
Considerable intangible savings through time saved by instant correction.
No Manual intervention…. Completely automated.