SMS Ticket
INOX Leisure Limited is the diversification venture of the INOX group into entertainment and is a subsidiary of Gujarat Flurochemicals Ltd. INOX is successfully running 18 multiplexes with a total of 62 screens in 15 cities, making it the only national multiplex chain.
The Need
INOX wanted to have an SMS Ticket Booking System with little Manual Intervention and highly convenient for their Customers.
bSmart Suggested the SMS Ticket Application to INOX.
The Solution
bSmart developed and deployed the entire Solution and Provided INOX with a bSmart Code 575757 with zero manual intervention.
A Customer is required to send an SMS to 57575 mentioning Movie name and Date.
As the System gets an SMS from the Customer, it gets the information and sends it back to the Customer based on the specified parameters.
Once the Customer finalizes all the parameters, a Ticket is booked and the Confirmation code is sent to the customers, through which he can collect ticket from the Counter before 1Hr.
Benefits
- The Ticket Booking process is converted into 2 SMSs.
- A Convenient Medium for the Customers of INOX.
- The Communication Cost is saved.
- The Booking Time is saved and the processing time for INOX is reduced
- The Manpower Utilization for Ticket Booking on Telephone is reduced to
Zero.